Phone System and Hardware Faults

Assistance Form

• Full Name*
• Company Name
• Contact Number
• Email*
• Are you in a maintenance contract?*
  • Yes
  • No
• What system or product do you need assistance with?*
• Is your hardware under warranty?*
  • Yes
  • No
• Is the fault intermittent?*
  • Yes
  • No
• Is the fault urgent?*
  • Yes
  • No
• What fault are you experiencing? Please give a description?*
• (General Terms - By submitting this form you understand and agree that charges will apply at an hourly rate in accordance with our standard service level agreement listed on our website www.keyintegration.com.au , customers that are currently on a maintenance contract or fall under warranty will be instructed to reference the RMA form and or maintenance contract depending on the fault listed. If the description above is found to be a fault of the customer or general wear and tear of the product. i.e. Liquid damage, transit damage etc. then Key Integration will not be responsible and the customer will be required to cover charges and call-out fees)

Contact Information

Call us at: 1300 174 637

Book an Appointment

• Appointment Date*

• Time*
  _: _ HH
  MM
  AMPM

• Product and Services you are after

  • Office Phone
  • Accessories
  • Professional Services
  • Phone Lines
  • Mobility
  • Broadband

• Describe your requirements

• Company Name

• Your Name*

• Email*

• Phone